HP Printer Not Printing from Phone? Here’s What to Do

 

Having trouble with your HP printer not printing from your phone? You're not alone. This issue can be frustrating, especially when you need to print something quickly. Whether you're using an Android or iPhone, the problem could stem from various factors, including connectivity issues, outdated software, or incorrect settings. But don’t worry, we’ve got you covered. If you need immediate assistance, feel free to call HP support at +1 (888)-668-0962.

1. Check Your Connection

The most common reason for your HP printer not printing from your phone is a poor or non-existent connection between your devices. Here’s how you can ensure everything is connected properly:

  • Wi-Fi Connection: Ensure your printer and phone are connected to the same Wi-Fi network. Sometimes, your phone may be on a different network, like mobile data, causing the printer to be unresponsive.
  • Bluetooth Connection: If you're using Bluetooth, check if the Bluetooth is enabled on both your phone and printer.
  • HP Smart App: For a more reliable connection, use the HP Smart app, which simplifies the process of linking your devices and diagnosing connection issues.

2. Update Printer and App Software

Outdated software can cause compatibility issues, leading to your printer not responding to commands from your phone. Make sure both your HP printer firmware and the HP Smart app on your phone are up-to-date:

  • Update HP Smart App: Go to your phone's app store (Google Play or Apple App Store) and check if there’s an update available for the HP Smart app. Install it if necessary.
  • Update Printer Firmware: Access the settings on the HP Smart app and check for printer firmware updates. This can resolve many bugs that cause printing issues.

3. Ensure the Correct Printer is Selected

Sometimes, your phone may attempt to send the print job to the wrong printer, especially if you have multiple printers installed. Here’s how to fix that:

  • Default Printer: Open the print menu on your phone and make sure the correct HP printer is selected as the default printer.
  • Re-add Printer: If your printer is not listed, try removing and re-adding it via the HP Smart app. This refreshes the connection and helps resolve any conflicts.

4. Check Printer and Paper Settings

Incorrect printer settings can also lead to issues. Make sure the paper type and size settings on the app match what's loaded in the printer:

  • Paper Tray: Verify that the paper is correctly loaded in the tray and there are no jams.
  • Printer Settings: Access the printer settings via the HP Smart app and make sure everything is configured correctly, including paper size, type, and print quality.

5. Restart Your Devices

A simple restart can often resolve minor glitches:

  • Restart Printer: Turn off the printer, wait for a few seconds, and then turn it back on.
  • Restart Phone: Similarly, restart your phone to refresh its connection with the printer.

Conclusion

If you’ve tried all the above steps and your HP printer still isn’t printing from your phone, it might be time to seek professional help. Feel free to contact HP support at +1 (888)-668-0962 for further assistance. By following these steps, you should be able to resolve most common issues and get your printer working again in no time.  for more information visit our website https://www.fixitprinter.com/how-to-fix-the-hp-printer-not-printing-with-mobile/

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